Issue Description

In case you encounter an issue, it is important to open a support case with Bacula Systems Support Services with as much relevant information as possible about the erroneous Job or the issue itself. For a Job in error:

  • Configuration of the Job, ideally a bsys_report from the Director and the Storage Daemon if impacted. Please see bsys_report Generation Instructions below.

  • The complete joblog (backup and restore) with timestamps

  • A description of how this Job behaved in the past

  • The impact of this error on your backup production infrastructure

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