Issue Description

In case you encounter an issue, it is important to open a support case with Bacula Systems Support Services with as much relevant information as possible about the erroneous Job or the issue itself. For a Job in error:

• Configuration of the Job, ideally a bsys_report from the Director and the Storage Daemon if impacted. Please see bsys_report Generation Instructions below.

• The complete joblog (backup and restore) with timestamps

• A description of how this Job behaved in the past

• The impact of this error on your backup production infrastructure

See also

Next articles:

• Minimum Logs to Attach to Issue

• BSys_report Generation

Go back to: Reporting Issues.